Last updated: 26.4.22
Wave69 is registered with the Office of the Information Commissioner (ICO) as a data controller. The policy applies to all instances wherein Wave69 receives your personal data for the purposes described herein.
We respect your right to privacy and as a result, we have put in place security measures to protect your personal data. We ensure that your personal data is managed in accordance to the latest data privacy regulations.
WHAT INFORMATION WE COLLECT
We only collect your personal data through the Wave69 website when we have your consent, or if it is required to provide or improve the services we offer to you.
When we collect personal data through our website, we will give you the details as to why we need to collect the information and how the data will be used, unless it is obvious.
1.a) Information you provide us with
While using the Wave69 website, you may have to provide personal data. Instances of personal data include name, email address, phone number, and mailing address. It is possible to provide personal data in various ways on our website. For example, you may send us a message using the online contact form.
1.b) Automatically collected information
When a user visits the Wave69 website, we automatically collect information from their device. We use a variety of technologies, such as cookies. Some examples of data that is automatically collected include IP address, web browser, devised being used by the user, and the website and webpages visited before entering the Wave69 website. We also use technology to collect information on how the user interacts with the emails we send to them, such as open and click data.
1.c) Information from other sources
HOW WE USE THE INFORMATION WE COLLECT
We use the collected information in a variety of ways to provide our service to you. Some of the ways are as follows:
We use the information collected to seamlessly operate this website and enhance the features that we offer. The data is also used to provide services and information that visitors to the website request.
2.b) Improvements to the Website
The information is used to analyse and understand the preferences as well as behaviours of visitors to the Wave69 website. This enables us to improve the features and services that we provide as well as to develop new features and services. The data used for these purposes is anonymous and cannot identify the visitor.
The contact information is used to get in touch with the users of the website. Usually, it is for administrative purposes to provide updates on our products and services. Users of the website have the right to opt-out so that they do not get any promotional communication as per the section Your Rights.
2.d) Cookies and Tracking Technology
The automatically-collected information as well as other information is collected using cookies and other tracking technologies. This enables us to:
Personalise the services we offer, like remembering the user information that was input during the previous visit to the website so that the visitor does not have to manually type the information in their subsequent visits.
Provide personalised advertisements, content, and information.
Monitor and analyse the effectiveness of the website, and third-party marketing activities.
Monitor the complete site usage metrics, like the total number of visitors to the website or pages viewed.
Track visitors’ entries and submissions on the website.
The data collected using Google Analytics is non-identifiable and we do not utilise this data to identify visitors and users.
HOW LONG WE HOLD YOUR DATA FOR
HOW WE PROTECT YOUR DATA
At Wave69, we take security very seriously. We are committed to keeping user data and information safe. While we strive and endeavour to maintain the security of our systems and information, no service can be guaranteed 100% security. If you have concerns about the security of your personal information and feel that it could be at risk, get in touch with us right away.
WHEN YOUR INFORMATION IS SHARED WITH OTHERS
We do not sell your personal information. However, we may share the information with others in the following ways:
5.a) When you make something public
Information that you choose to add in a publicly available area of the Wave69 website, such as posting comments on our blog posts. This information will be available to any user who accesses that specific content.
5.b) When we use other companies to provide a service
We work and collaborate with third-party services that assist us in providing our services to you. For example, third-party data management, advertising, and reporting tools. These third parties could have access to your personal data to provide the necessary services to us. We limit access to the information so that just what is needed to provide the services can be accessed. We require third-party services to handle personal information just like we would handle it.
5.c) Non-personally identifiable information
We utilise aggregated or non-identifiable information for a number of purposes, such as measuring and analysing site usage, system administration, and improving our site. We may also disclose this non-identifiable information to third parties, including advertisers, vendors, and researchers.
5.d) Compliance with Law
We may disclose personal information if required to do so by law or to cooperate with law enforcement or governmental agencies.
We reserve the right to disclose personal data to protect against liability or protect ourselves or others from fraudulent or unlawful activities.
You have the right to:
- Request a copy of the information we have on you
- Ask us to correct, delete your information, or only use it for certain purposes.
- To change your mind at any time and ask us to stop using your information. For instance, you can opt-out of cookies or unsubscribe from receiving our marketing emails.
The exceptions to these rights include:
When access to personal information would reveal another individual’s personal data, or if Wave69 is legally prevented from disclosing the information.
We may retain your personal data even if you withdraw your consent as it may be a legal requirement to do so.
If we believe that the changes are important and essential, we will inform you by posting the changes on the Wave69 website and sending you an email to inform you about the same.
HOW TO CONTACT WAVE69